Dental Emergency

EMERGENCY DENTAL APPOINTMENTS

We have a limited number of emergency appointments available every day for our registered patients. Please call as early as possible to ensure you can be seen. If you are a registered or new patient and are in pain , have a swelling, broken a tooth, lost a filling or crown then call us Monday to Thursday from 08.45 TELEPHONE: 01702 588 818 to book a emergency appointment.

OUT OF HOURS

If you are in need of urgent help or advice during the weekend, evenings and Bank Holidays please telephone: SMILES ON BROADWAY EMERGENCY HELP LINE on or alternatively please call one of the following.

PRACTICE PLAN PATIENTS

In the unlikely event that your dentist’s emergency arrangements are not available, and you need to seek treatment elsewhere, you may see a dentist of your choice or we could assist you in finding a dentist. At home (within 15 miles of your dental practice): unless the emergency treatment is required as a result of a Dental Trauma (refer to members hand book), or is outside of normal working hours, you cannot make a request for assistance from the scheme under your cover. Away from home (more than 15 miles from your dental practice): if you are away or overseas you may see any dentist or we could assist you in finding a dentist. The British Consulate, your hotel, holiday representative or hosts may also be able to provide contact details for a dentist in the area. At home or away you must try and contact Practice Plan where possible to obtain pre-authorisation before going ahead otherwise your request for assistance may not be paid.

NORMAL WORKING HOURS TELEPHONE: 0800 525 631        OUTSIDE NORMAL HOURS: TELEPHONE: 0800 525 631 
OVERSEAS TELEPHONE: 0044 1747 820 841

DENPLAN PATIENTS

At home (within 40 miles of your dental practice) contact the surgery emergency help line. In the unlikely event that you can’t contact your own dentist ring our 24 hour emergency help line and we will help arrange an appointment at another local practice. Away in the UK (more than 40 miles away from your dental practice you must call the 24 hour help line where they will arrange temporary emergency treatment. Overseas call the worldwide emergency help line we will explain the best action to take to find a dentist in the local area.

24 HOUR EMERGENCY HELP LINE TELEPHONE: 0800 844 999 24      HOUR WORLDWIDE EMERGENCY HELP LINE: 0044 1962 844 999

NHS PATIENTS

Please call NHS DIRECT TELEPHONE: 111

PRIVATE PATIENTS

Please call SMILES ON BROADWAY EMERGENCY HELP LINE TELEPHONE: 01702 588 818